Flamingo Privacy

Last Updated: 13th of October 2023

1. Introduction

Welcome to Flamingo, a school communication app developed by Sei Online. We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data when you use the Flamingo app.

2. Information We Collect

2.1. Personal Information We may collect and process the following personal information when you use the Flamingo app:

• User account details, including your name, email address, and phone number.
• Information you provide in communication with other users through the app, including messages, photos, and attachments.
• Information you provide when creating or editing your user profile.
• Information you provide when posting content, such as announcements or comments.
• Your device’s unique identifiers, including the IP address.
• Information collected via cookies and similar technologies when you use our app or website.

2.2. Information from Schools

We may receive information from your school, including class schedules, school announcements, and other information necessary for the proper functioning of the app. We use this information to provide you with relevant content and features.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain the Flamingo app and its features.
• To communicate with you about app updates, new features, and important school-related information.
• To facilitate communication between users, including teachers, students, and parents.
• To respond to your requests or inquiries.
• To enforce our Terms of Service and ensure app security.

4. Data Sharing

We do not sell your personal information to third parties. However, we may share your data in the following situations:

• With your explicit consent.
• With trusted service providers who assist us in delivering and maintaining the app.
• In response to legal obligations or to protect our rights, privacy, safety, or property.
• We use Firebase as a push notification service.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. When you delete your account, your data will be deleted within a reasonable time frame, except as required by law.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

• The right to access, correct, or update your personal information.
• The right to request the deletion of your personal information.
• The right to restrict or object to the processing of your personal information.
• The right to data portability.
• The right to withdraw your consent for data processing.

To exercise these rights or if you have questions about your personal information, please contact us using the contact information provided in Section 9.

8. Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on the app and, if the changes are significant, provide notice to you.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@seionline.ch

Sei Online
Hardturmstrasse 330
8005 Zürich Switzerland

Thank you for using the Flamingo app. We value your trust and are committed to protecting your privacy.